★★★★★
We received excellent service from Ben and Shawn at the Port Alberni dealership. They worked hard to answer all our questions and were very patient with us. Never felt pressured. I would highly recommend them.

★★★★★
Traveling through and needed a repair. Called and they said come in, we will fix it. No waiting! So grateful, the repair was cosmetic but I would not have enjoyed our West Coast vacation if I had to look at it all week. Richard was quick and even did another repair on top of the original reason. Every employee we encountered were friendly and had great camping suggestions. Thank you!

"★★★★★
Traveling through and needed a repair. Called and they said come in, we will fix it. No waiting! So grateful, the repair was cosmetic but I would not have enjoyed our West Coast vacation if I had to look at it all week. Richard was quick and even did another repair on top of the original reason. Every employee we encountered were friendly and had great camping suggestions. Thank you!

★★★★★
Traveling through and needed a repair. Called and they said come in, we will fix it. No waiting! So grateful, the repair was cosmetic but I would not have enjoyed our West Coast vacation if I had to look at it all week. Richard was quick and even did another repair on top of the original reason. Every employee we encountered were friendly and had great camping suggestions. Thank you!

★★★★★
Recently purchased a fifth wheel and pickup truck from Arbutus RV. My customer experience was great and they spent a lot of time with me during the final inspection to ensure that I understood all of the systems and everything was in good shape. Also, after the sale they paid for some required repairs to the truck to ensure that it would safely tow the fifth wheel.

★★★★★
We took our trailer in for some minor warranty work as the year was coming to an end. They repaired more than what I asked them to do. I guess they found a couple of other little things to fix and of course no bills or any questions asked. Our first trip after that we found the freshwater tank Gage wasn’t working so I called and they said bring it in as soon as you can. They fixed it also without charging me and when I picked it up it was washed and waxed and Armoralled. I would definitely buy another RV from them.

★★★★★
I had a good experience shopping here our salesman Doug Green was very friendly and helpful showed us a variety of options and even stayed a bit late to make sure we had seen all the options. we decided not to buy an RV but If I did I would buy from Doug.

★★★★★
Friendly staff and a parts department that is more than willing to help out!

★★★★★
Over the past 8 months I have bought 2 RV’s from Arbutus! Both times… OVER THE TOP SERVICE. Seriously. Every detail.

★★★★★
Karen sale part was amazing so is Lana on the financial. Very smiling and friendly. They help and working hard for us to get that 2021 29 foot Reflection trailer. Awesome group.